Shipping Policy

At Solae, we aim to get your order to you as quickly and smoothly as possible.

🇺🇸 United States Shipping Only

We currently only ship within the United States.

Processing Time

All orders are processed within 1–2 business days. During peak periods, please allow up to 4 business days.

Shipping Costs & Delivery Time

• Free Shipping: Available on all orders of $39.95 or more
• Estimated Delivery Time: 7–14 business days

Shipping Protection (Optional)

For just $2.99, you can protect your order from damage, loss, or theft during shipping. You’ll have the option to add Shipping Protection at checkout.

Incorrect Address & Reshipments

Customers are responsible for entering the correct shipping information. If a package is returned or lost due to an incorrect address, a reshipment fee will apply.
If your order is returned to us, we’re happy to reship it with a 40% discount off the original price.

Delayed or Missing Packages

If your order hasn’t arrived after 15 business days, please contact us at support@trysolae.com.
We’ll help resolve the issue and ensure you get your product.

Shipping Guarantee

We offer a 30-day delivery guarantee. If your package hasn’t arrived within 30 days, you’ll receive a full refund, no questions asked.

Still have questions? Contact our team anytime at support@trysolae.com. We're here to help!